Privacy Policy

1. Introduction and controller identity

For the purposes of applicable privacy laws, TATY Community Learning Inc. is responsible for personal information processed through this website and related communications. If you have questions about this policy or how we handle personal information, you can contact us using the details below.

Organization: TATY Community Learning Inc.
Address: 120 Adelaide St W, Suite 2500, Toronto, ON M5H 1T1, Canada
Email: [email protected]
Phone: +1 416 804 2793

Our programs and resources focus on community education, lifelong learning, and personal development. Educational content is provided for informational purposes only, and participation does not guarantee specific personal, educational, or professional outcomes. Visitors remain responsible for their own decisions.

2. Personal information we collect

We collect personal information when you submit forms, communicate with us, or browse the website. The categories below reflect the types of information that may be collected depending on how you use the site.

• Identity and contact information: name, email address, phone number, and (when provided) organization or role.
• Form content: messages, program interest selection, scheduling preferences, learning goals, and other details you choose to include.
• Technical data: IP address, browser type, device type, operating system, language settings, and approximate location inferred from IP (city/province level).
• Usage data: pages viewed, time spent, navigation paths, referrer URL, and interactions with site features.
• Cookies and identifiers: cookies and similar technologies described in Section 4 and in our Cookie Policy.
• Conversion events: form submissions and similar events used to measure whether requested information was successfully sent.

We do not intentionally collect sensitive categories of information (such as health data, biometric identifiers, political opinions, religious beliefs, or similar). Please do not include sensitive personal information in free-text message fields. We also do not request government-issued identification numbers or financial account details through this website.

3. Why we process information and legal basis

We use personal information to respond to inquiries, provide learning materials, improve the website, and (where permitted) conduct marketing and advertising. If you are located in the EEA or the UK, the legal bases below reflect GDPR Article 6, which may apply in addition to Canadian privacy requirements.

• Responding to inquiries and program information requests: to answer questions, confirm availability, and provide program details. Legal basis: contract steps (Art. 6(1)(b)) and consent where required (Art. 6(1)(a)).
• Website analytics and improvement: to understand how content is used and to improve clarity and navigation. Legal basis: consent (Art. 6(1)(a)) for non-essential cookies.
• Marketing and remarketing: to measure advertising performance and show relevant ads where consent is provided. Legal basis: consent (Art. 6(1)(a)).
• Security and fraud prevention: to protect the website, prevent abuse, and maintain availability. Legal basis: legitimate interests (Art. 6(1)(f)).
• Legal compliance: to meet applicable legal obligations, respond to lawful requests, and maintain records where required. Legal basis: legal obligation (Art. 6(1)(c)).

Automated decision-making: We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

4. Cookies and tracking technologies

We use cookies and similar technologies to run the site, understand usage, and support advertising measurement. Cookies may be set by us (first-party) or by third parties that provide analytics or advertising services. You can read more in our Cookie Policy.

Essential cookies (always active)

Essential cookies are required for basic functions like session continuity and storing your cookie choices. These cookies do not require consent in many jurisdictions because they are necessary for the site to function.

• _site_session to support site session continuity.
• cookie_consent to store your consent selections.

Analytics cookies (optional)

Analytics cookies help us understand how visitors use the site so we can improve educational content and navigation. When enabled, we may use Google Analytics 4 with IP anonymization settings. Typical analytics cookies include _ga and _ga_XXXXXXXXXX. Analytics retention is typically set to 14 months in the analytics platform.

Marketing cookies (optional)

Marketing cookies support advertising measurement and relevant ad delivery. When enabled, cookies such as _gcl_au (Google Ads) and _fbp / _fbc (Meta) may be used for conversion attribution, remarketing, and audience measurement. Where configured, we may also use pixel tags and server-side event sharing (for example, Meta Conversion API) after consent.

5. Consent choices (EEA/UK and general controls)

Where consent is required, analytics and marketing technologies activate only after you make a choice through our cookie banner or cookie preferences panel. Consent is stored in the cookie_consent cookie, typically for up to 12 months unless you clear cookies sooner.

You can update or withdraw consent at any time by using the "Manage cookie preferences" link in the footer. Withdrawing consent does not affect processing that occurred before withdrawal.

6. Sharing with service providers and advertising partners

We use a small number of vendors to help operate the website and measure performance. Depending on your cookie choices, some information may be shared with the providers below.

• Google LLC (Google Analytics 4, Google Ads measurement and remarketing). Details: https://policies.google.com/privacy
• Meta Platforms, Inc. (advertising measurement, remarketing, custom/lookalike audiences where enabled). Details: https://www.facebook.com/privacy/policy/
• Cloudflare, Inc. (content delivery network and security). Details: https://www.cloudflare.com/privacypolicy/

We do not sell personal information. We use service providers to deliver the site and respond to requests. When advertising partners are used, their cookies and identifiers may be used for attribution and audience measurement. We do not permit these providers to use site data for their own independent commercial purposes beyond providing services associated with our site configuration.

7. International transfers

Some service providers may process data outside Canada, including in the United States or other jurisdictions where they maintain infrastructure. When data is transferred internationally, we rely on contractual safeguards and vendor commitments designed to protect personal information, and we limit sharing to what is needed for website operation and measurement.

If GDPR applies, international transfers may be protected through mechanisms such as the EU-US Data Privacy Framework (where applicable) and Standard Contractual Clauses (EU 2021/914) as a fallback. For UK-related transfers, the UK extension to the Data Privacy Framework and the UK IDTA may be relevant as safeguards.

8. Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy. Retention periods may vary depending on the context and legal requirements.

• Contact form submissions: generally up to 2 years from the last interaction, unless a longer period is needed for follow-up or recordkeeping.
• Email correspondence: typically for the duration of the relationship plus up to 1 year for continuity and reference.
• Server and security logs: typically up to 90 days, unless an incident requires longer retention.
• Analytics data: typically retained for 14 months within the analytics platform settings.
• Marketing cookies: retained according to cookie lifetimes (often 90 days) and user choices.
• Cookie consent record: typically up to 3 years for audit and compliance support, depending on applicable requirements.

9. Your rights and choices

Depending on where you live, you may have rights to access, correct, or request deletion of personal information we hold about you. In Canada, rights and processes may vary by province and context. We aim to respond fairly and promptly.

If GDPR/UK GDPR applies, you may have the following rights: access, rectification, erasure, restriction, data portability, objection, and the right to withdraw consent. You also have the right to lodge a complaint with a supervisory authority. General references: https://edpb.europa.eu and (UK) https://ico.org.uk.

To exercise a request, email us at [email protected]. We may ask for reasonable information to verify identity before completing a request. We aim to respond within 30 days, and we may extend timelines for complex requests as permitted by law.

10. Children

This website is not directed to individuals under 16. We do not knowingly collect personal information from minors. If you believe a child has provided personal information through our site without appropriate consent, please contact us and we will take steps to delete the information where appropriate.

11. Do Not Track signals

Some browsers provide a "Do Not Track" (DNT) signal. Our site does not currently respond to DNT signals. Where third-party services are enabled, they may provide their own controls and opt-out mechanisms through their platforms.

12. Data deletion requests

You may request deletion of personal information by emailing [email protected] with the subject line "Data Deletion Request". To protect your information, we may verify your identity before processing the request. We will complete deletion within a reasonable time unless retention is required by law or needed to resolve a dispute or maintain security.

13. Business transfers

If we are involved in a merger, acquisition, reorganization, financing, or sale of assets, personal information may be transferred as part of that transaction. If a transfer materially changes how personal information is used, we will provide notice on the website.

14. United States state privacy notices

While our services are Canada-focused, visitors from the United States may access this website. If you reside in certain U.S. states, you may have rights related to personal information under local laws.

California (CCPA/CPRA)

In the past 12 months, we may collect identifiers (such as name, email, IP address), internet or network activity (such as pages viewed), and inferences used for advertising relevance (such as general interests derived from page interactions). We use this information to provide requested program information, operate the site, improve content, and (where enabled) measure advertising performance.

We do not sell personal information as defined by the CCPA. We may share information for cross-context behavioral advertising if marketing cookies are enabled. California residents may opt out by using our cookie preferences controls. You may also submit a request by emailing [email protected] with the subject line "California Privacy Request". We will verify your request as required. Authorized agents must provide proof of authorization.

Virginia (VCDPA)

Virginia residents may have rights to access, correct, delete, and obtain a copy of personal data, and to opt out of targeted advertising. You can submit a request by emailing [email protected] with the subject line "Virginia Privacy Request". If we deny a request, you may appeal by emailing with the subject line "Appeal of Refusal — Privacy Request". We will respond within applicable timelines.

Nevada

Nevada residents may submit a verified opt-out request by emailing [email protected] with the subject line "Nevada Do Not Sell Request". We do not currently sell personal information under Nevada Revised Statutes Chapter 603A.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will post a notice on the website and update the "Last Updated" date. Material changes will be announced at least 14 days before taking effect when feasible.

16. Contact

Questions about privacy, cookie preferences, or personal information requests can be sent to:

TATY Community Learning Inc.
120 Adelaide St W, Suite 2500, Toronto, ON M5H 1T1, Canada
Email: [email protected]
Phone: +1 416 804 2793